Over 3,000 Calls Answered by National Mental Health Helpline

More than 3,000 phone calls have been answered through the National Mental Health Helpline in the past year, the Ministry of Health has revealed.

The government launched the helpline, 1677, on 21 February last year as part of its efforts to strengthen mental health services. The initiative was among the pledges made by President Dr. Mohamed Muizzu’s administration, which aimed to accomplish this within the first 14 weeks in office.

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Celebrating 1 year of dedicated service, the National Mental Health Helpline has been here to support the community!
In the past year, we’ve received a total of 3651 calls:

📞 Crisis Management: 175 Calls
💬 Emotional Support: 676 Calls
ℹ Information/Others: 1462 Calls pic.twitter.com/nd4Gz626M6— National Mental Health Department (@nmhdmv) February 21, 2025

According to the Ministry of Health, a total of 3,651 calls were answered, with 53 individuals advised to seek psychological help. Assistance was also provided to those experiencing mental health difficulties. The helpline is designed to offer 24-hour support to people of all ages, including problem-solving assistance, information, and advice on additional services if needed.

The ministry stated that it is ensuring all mental health providers are licensed professionals, while also conducting specialised training programmes for helpline call agents. Efforts are underway to further strengthen the service by enhancing its technical capacity and developing comprehensive mental health policies.

While various mental health services are available in the country, the government has reiterated its commitment to expanding these services nationwide.