STO Smart Store in Hulhumale’ Commences 24-Hour Operations

The State Trading Organisation’s (STO) Smart Store in Hulhumale’ Phase One, has rolled out round-the-clock services, marking a significant stride in consumer convenience.

Previously operating until 22:00 hrs daily, the Smart Store’s transition to a 24-hour service model comes after meticulous planning and adaptation to novel technologies. 

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An STO official disclosed that while the Smart Store was initially conceptualised to offer continuous services, the implementation was deferred to refine its operations. As the pioneering autonomous store in the Maldives, establishing uninterrupted service required meticulous observation and refinement.

The official elaborated that the Smart Store, integrated with cutting-edge artificial intelligence, IoT sensors, and data science, has now responded to the clamour of its clientele by extending its operational hours.

Accessible through the dedicated “STO Smart Shop” application, customers are required to undergo a simple registration process, including adding card details. Upon completion, patrons can gain entry by scanning a QR code or utilising facial recognition technology embedded within the app. Notably, as products are retrieved from the shelves, they are seamlessly added to the virtual cart within the application.

With a capacity to accommodate up to eight customers simultaneously, entry into the store mandates QR code scans, albeit those accompanying customers can gain access under the supervision of on-site security personnel.

The STO Smart Store curates a selection of essential goods and commonly sought-after food items, catering to its patrons’ daily needs.

This transition to a 24-hour operational model underscores STO’s commitment to enhancing consumer experiences and reflects the evolving retail landscape in the Maldives.